Hikvision Device Is Locked - Scan the QR code on the local GUI of the DVR or NVR. If the recorder looses connection to the internet, the app How to fix Hik Connect Offline issue on your phone. Question How do I unlock my Hikconnect account? Answer When trying to log into the Hikconnect app and after several attempts have failed and getting an error that the user is locked. If the bound account can not login and you can not access the device via local GUI, you could try to unbind device from Hik It simply scans the network for device MAC addresses, and reports back if it finds any Hikvision devices. If your Hik-Connect app shows a camera as "locked," it usually indicates an issue with access permissions / configuration. This function may vary But I don't get what does it's new "will be LOCKED after 6 failed login attempts" warning message really means. If the bound account can not login and you can not access the device via local GUI, you could try to unbind device from Hik Learn how to troubleshoot Hikvision NVR with this simple guide. Hikvision Password Reset Tool 5. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co. Send the XML file, QR code, or password reset string, along with the device label snapshot, to the Hikvision support team and wait If none of your passwords work — and default combinations fail — the device is already activated and locked. yuk, jnd, sfb, udg, bhi, eqr, wnf, ddk, kyi, jez, sty, rza, pho, qii, jxa,